This page explains what happens to the information you give us when you use this website. It is written in plain terms. If something is unclear, call us on (02) 9090 4131.
What we collect
The enquiry form collects exactly what you type into it: name, phone, email, suburb, the service you need, and any notes you add. A street address isn’t needed to submit an enquiry.
How we use it
Your details are used for a single purpose: passing your enquiry to an appropriate independent contractor and following up on it. We don’t sell or share this information with unrelated third parties.
Where your enquiry goes
Your enquiry is passed directly to our team via our own secure lead system for a prompt response.
How it is stored
Enquiry data is kept in a Cloudflare D1 database linked to this site, with Cloudflare Turnstile screening submissions for spam. Access is restricted to those responsible for handling enquiries here.
Cookies and analytics
Analytics and visitor-behaviour tools run on this site (which may include any of Google Analytics, Google Tag Manager, or Microsoft Clarity) to help us understand and improve how it’s used. These tools can use cookies and record anonymised information about page interactions like clicks and scrolling, but never anything beyond what’s knowingly submitted via the enquiry form.
Contacting us about your information
To ask what we hold about you, or to have it removed, call (02) 9090 4131 during Mon–Fri 7am–5pm, Sat 8am–2pm, or use the form on the contact page.
Changes to this policy
If we change how we handle your information, we will update this page. The version on this site is always the current one.